In the "Make A Deposit" section of your account, select the necessary investment plan, enter the amount, select the payment source (send the amount from a BitCoin wallet or invest from the account balance) and click on Spend button. After that, the system would suggest you a BitCoin address where you need to send money. Note that you have to make this payment from your BitCoin wallet.
Bitcoin address is your ID (account, wallet number), starting with 1 or 3 and containing 27-34 alphanumeric Latin characters (other than 0, O, I). The address can also be represented as a QR-code, it is anonymous and does not contain information about the owner. For example, 1AMRs8CRZj2dKZ3PjkM6GbWMSnk72v3AvR
All BitCoin operations are confirmed by a BitCoin network. Every single computer in the BitCoin network confirms your transaction, increasing the total number of confirmations. When the number of confirmations reaches a specific threshold, usually from 3 to 6, the funds appear in the recipient account. Usually, such a process takes from up to 90 minutes.
Address the technical support service via the feedback form in the "Support" section or via firstname.lastname@example.org and send the following data: 1) your login, 2) the exact amount of the deposit in Bitcoin, and 3) the address, to which the payment was sent.
Check the login data: your username and password. If you are sure you enter correct data, but it is not possible to access the account, use the password reset function, which is located below the login form. Click on forgot password link, type your username or e-mail and you'll receive a confirmation code to your email for resetting your password.
After adding account information for a payment method, we do not allow you to change it. This is for your own protection so that your funds cannot be stolen if your account is hacked. If you need to change your payment account, please contact our support and we will change it for you.
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